Privacy. Your Right, our Obligation.

At DNA 11, we've built a secure collection, processing and tracking system to keep your private information private. Scan the paragraphs below to assure yourself that our procedures are secure. Before you do, here are the four most important measures to consider:

1.	An anonymous six-digit serial number/barcode (and not your real name) is used to track your DNA sample, fingerprint or lip print.
2.	We partner only with a professional third-party, FDA certified, multi-million dollar lab facility to process your DNA samples. No one at that facility ever sees your name. They work with tracking numbers only.
3.	All DNA samples are destroyed after processing and photography by our lab.
4.	While the resulting DNA images provide a unique DNA signature, the image cannot be deciphered or reverse engineered. The image does not (and cannot) hold any forensic-level information.

More details about the lab process can be found here.

DNA Portrait™ Procedures

Step One - As soon as your order is received, DNA 11 will send you a collection kit marked with a unique six-digit serial number. This number is used to track and identify your sample as soon as it enters our secure laboratory. Our lab technicians do not know who the actual sample belongs to, and can identify each sample only by its number. This tracking number is associated with your name and contact information only within our secure order entry database. That database is not accessible by the lab or anyone outside of our company.

Step Two - The lab we use is a large biotechnology company that is regulated by all the major governing bodies (FDA and Health Canada). They are experienced in the processing of sensitive samples, and must maintain the highest level of security and confidentiality standards to pass regular government audits. Once each sample is processed, it is discarded in accordance with a strict security protocol. More details about lab process.

Step Three - Assured anonymity was the first criterion established when we devised the DNA 11 method. While the procedures used to create your artwork are indeed based on your unique DNA, they do not gather or record any genetic information that could be used for identification purposes. Your DNA 11 artwork is a unique, artistic representation of your genetic code and nothing more.

Step Four - We use eight different probes in our lab method. While each probe has a unique DNA sequence that helps reveal your own, it is impossible for anyone to deduce which probes were used in any experiment, or what sequence they might have revealed. This final layer of security assures full privacy.

Fingerprint™ Procedures

All personal information is kept confidential and secure, and you can be sure that your identity will never be compromised. We have implemented stringent measures to guarantee the highest level of personal privacy:

• Your fingerprints are handled only by our professional and experienced team.
• We share no information with anyone outside our organization and the original fingerprint kit is shredded after we scan only the fingerprint you wish to use for your art piece.
• We keep a digital copy of the fingerprint art piece on a secure server (not connected to the internet) for up to six months in case we need to reprint a copy for you. The electronic file can be deleted upon request.

Please contact DNA 11 at support@DNA11.com should you have any further questions or concerns regarding privacy or security issues.

Web Site Privacy Statement

Information Collected
For each visitor to our web page, our web server automatically recognizes only the consumer's domain name, but not the e-mail address (where possible). We collect the domain name and e-mail address (where possible) of visitors to our web page, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations. The information we collect is used for internal review and is then discarded, and used to improve the content of our Web page.

Use of Cookies
We use cookies to record session information, such as items that consumers add to their shopping cart and pre-fill form fields for your convenience.

Opt-out Policy and use of Information
If you do not want to receive e-mail from us in the future, please let us know by sending us an e-mail at the above address or by opting-out using the link found at the bottom of every e-mail we send out. Persons who supply us with their telephone numbers online will receive telephone contact from us only with information regarding orders they have placed online. From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only data collected from the time of the policy change forward. Customers may prevent their information from being used for purposes other than those for which it was originally collected simply by e-mailing us at the above address.

Security Policy
With respect to security: we have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site and When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server using SSL Encryption.